Products

Frequently asked questions

Since our services are digital and customized, refunds are only available if work has not yet started or if there’s a clear failure to deliver the agreed service. Please contact us within 10 days of purchase to request a refund. All requests are reviewed on a case-by-case basis.

We offer a variety of online IT services including website development, technical support, cloud setup, digital consulting, and more — all delivered remotely.

You can place an order through our website or by contacting us directly. Once payment is confirmed, we’ll begin the service and keep you updated throughout the process — everything is handled online.

We offer limited post-service support to help with any issues that arise related to the work we've completed. If needed, you can book a follow-up session at a discounted rate.

You’ll need:

A stable internet connection
Access to your network/router (if applicable)
A device (computer or mobile) to communicate and share access

We’ll provide any specific requirements ahead of time based on the service you selected.

Basic Network Security Audit

Beyond Wires: Building Smarter Networks and Secure IT Systems

Future-Ready IT: Unlocking the Power of Networks and Services

Guest Wi-Fi Network Creation

Home Network Setup & Optimization

Printer & Device Networking

Smart IT Solutions: A Practical Guide to Computer Networks and Services

The Business Owner’s Guide to Computer Networks & IT Services

VPN Setup & Configuration

Frequently asked questions